Returns & Exchanges

At MarketPlace, we want you to be completely satisfied with your purchase. If your new fashion finds aren't quite right, you can return or exchange any unworn items with tags attached within 30 days of delivery.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Pack Your Items

Place the items in their original packaging, ensuring all original tags and labels are securely attached to the garments.

3

Print and Attach Label

Download and print the prepaid shipping label provided by our portal, then affix it clearly to the outside of your return package.

4

Ship and Track

Drop off your package at any authorized courier location and keep your tracking receipt until your refund has been processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing